ClearSky’s TotalCloud solution brings unlimited support to our clients in the capacity of Service Desk Services for CloudSuite. You get certified, senior-level, US based functional and technical support, who make you our priority during incident resolution. ClearSky is recognized by Infor as a CloudSuite Specialized Partner.
ClearSky works for you. We take on the role of your Lawson liaison to Infor CloudSuite by providing comprehensive support related to all of your Lawson needs. We are experts in Lawson Applications and Technologies. With ClearSky at your side, you have your advanced tactical team working on your behalf to assure your Infor Lawson S3 experience is a smooth operation. Our Service Desk is knowledgeable, therefore, agile. We are able to perform direct Tier 1 and Tier 2 services so we can react to your needs now, not later. We are able to quickly determine root cause and direct your internal resources as well as Infor Support Operations with a clear concise path towards resolution.
ClearSky knows customer service. We’ve supported over 800 Lawson customers since 1997. Our Service Desk will manage your incidents using our staff first, then report any needed incidents directly with InforXtreme. You receive premium day-to-day service and worry-free interaction with InforXtreme, Infor Cloud Operations, Infor Cloud Services and even your Infor Account Executive (we know them all). For significantly less than the price of one FTE, you get the power of ClearSky as your Infor CloudSuite experts.Let us take away any worries you may have, with the authority of ClearSky as your CloudSuite liaison we have your back.